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Elements and Performance Criteria

  1. Review the use of competitive systems and practices tools
  2. Recommend changes to the use of competitive systems and practices tools
  3. Facilitate the better use of competitive systems and practices tools

Range Statement

This field allows for different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Competitive systems and practices include one or more of:

lean operations

agile operations

preventative and predictive maintenance approaches

statistical process control systems, including six sigma and three sigma

Just in Time (JIT), kanban and other pull-related operations control systems

supply, value, and demand chain monitoring and analysis

5S

continuous improvement (kaizen)

breakthrough improvement (kaizen blitz)

cause/effect diagrams

overall equipment effectiveness (OEE)

takt time

process mapping

problem solving

run charts

standard procedures

current reality tree.

The definition of improvements include one or more of:

a specification of the problem/capability gap being addressed

a specification of how that problem/gap will be solved/filled

a statement of the intended benefits of the solution

a statement of the indicators of progress and success.

DMAIC approach includes all of:

define

measure

analyse

improve

control and standardise.

Organisation includes:

any part of an operations or service organisation

companies, government bodies or other body of people aiming to produce a product to service a customer.

Team leader includes one or more of:

a person designated as team leader

a person who has a team facilitation function, formally or otherwise.

Gaps inhibiting tool use include one or more of:

competency gap of employees in own or other value stream organisation

lack of management or employee support

lack of financial or other resources

inadequate data.

Sustaining improvement includes one or more of:

standard procedures and work instructions

standard practice

other relevant documents and practices.


Performance Evidence

Evidence required to demonstrate competence in this unit must be relevant to and satisfy the requirements of the elements and performance criteria and include the ability, for one (1) or more work areas/sections/departments, to:

critically review the use of competitive tools

take a DMAIC (or similar) approach

compare actual outcomes to planned outcomes

discriminate between the causes of suboptimal performance

recommend appropriate changes to tools used, tool usage and/or tool implementation.


Knowledge Evidence

Must provide evidence that demonstrates sufficient knowledge to interact with relevant personnel and be able to review the use of competitive tools used by the organisation, including knowledge of:

competitive systems and practices tools

identification and elimination of muda (waste)

organisation processes and products

applications and limitations of different competitive systems and practices tools

typical benefits for customers from implementation of competitive systems and practices tools

DMAIC process applied to competitive systems and practices tool use

approvals and delegations within the organisation

procedures, including processes for updating and drafting of procedures.